During this COVID-19 pandemic, it is more than normal for small businesses to experience a host of problems. These problems are segmented into two categories -- personal and professional. For instance, there may be personal problems affecting employees that in turn affect the business operation, and there are professional problems like turning the business into a more digital operation. It is not obvious which derives first, and hence, the attempt at solving them leaves no empty space on the whiteboard. So how should businesses approach these problems? One way is to think like a mechanic.