Penske Automotive Group ($PAG) topped the 2021 Reputation.com Automotive Reputation Report while Lithia Motors ($LAD) came in near the bottom. The Automotive Reputation Report measures online customer sentiment, and is updated annually. Managing Director, Head of Automotive Strategy at Reputation.com, Ali Fawaz joins Dennis Wisco to share more about the report and what $PAG is doing better than $LAD.